Return Policy

100% Satisfaction Guarantee carries products made only of the highest quality raw materials. However we are aware that at times you may purchase an item and decide that it’s just not right for you. For this reason we have an easy return policy we will gladly replace the item or give you a refund minus shipping fees.


Return Conditions:

1.All merchandise must be returned in the condition, which it was sent and received.

2.Products showing wear and tear will not be accepted for return or refund.

3.You are responsible for all shipping charges. We recommend you ask the shipper for a tracking number before shipping to us. We are not responsible for any items until we receive them in good and undamaged condition.


If you need to return an item, just follow these instructions:

1) Please call Toll free number (800) 618 7865, send an email to, give a complete detail of the reason why you are returning the item, or fax request and explaination using fax number (631) 520 9666 for RGA Number to get  authorization.

2) Remember to get insurance when shipping the item back to us, in case of damage during transit. Failure to obtain insurance may cause your refund or replacement request to be denied if the item arrived or delivered to us damaged.

3). Include a note letting us know whether you would like a refund or exchange. If you would like an exchange, include the item name and item number you would like.

4) Once we have received the package undamaged, we will process your refund or the replacement as request.